NWVL

DANBURY, CONN. (October 21, 2020) — New World Van Lines was honored for outstanding performance at Cartus Corporation’s 2020 Global Network Conference, held virtually from October 7-16, 2020. The Cartus Global Network is Cartus’ industry-leading worldwide service provider network. Each year, Cartus recognizes the companies and individuals in the Network who have provided extraordinary service to their customers and clients worldwide. The theme of this year’s conference was “Foresight is 20/20.”

New World Van Lines was named winner of the Global Network Commitment to Excellence Gold Award for its exceptional service results. This award recognizes a supplier’s measurable commitment to excellence and is presented to Global Network service providers who have distinguished themselves by achieving critical performance metrics.

“Cartus Global Network providers are the support network for our transferees during such an important time in their lives and career. We are proud to have such a strong team who values professionalism, work ethic, attentiveness, and commitment to excellence above all else,” said Eric Barnes, CFO and Senior Vice President of Supply Chain Management. “New World Van Lines is one of the Cartus Global Network providers who exhibits this caliber of excellence.”

“Cartus has always maintained rigorous criteria and performance standards for their Network providers, but also for the recipients of the Gold Commitment to Excellence award,” said David Marx, President, New World Van Lines. We’re proud to be a part of Cartus’ Global Network, and to have received this honor, which recognizes our mutual commitment to quality, superior service and to finding innovative ways to provide that service in the changing face of relocation.”

This past year has presented an obstacle that brought an overwhelming amount of uncertainty and concern for the operations of businesses across the globe. Earlier in the year, companies faced an immediate demand for change in order to protect employees, customers and clients from the COVID-19 pandemic. Amidst the changes and challenges the pandemic brought and continues to bring, New World’s drivers and movers’ commitment to serving their customers with the same high-quality service has remained resilient.

To recognize and celebrate the outstanding efforts of all New World’s drivers and movers, New World hosted its third annual Mover Appreciation Week.

The well-deserved Mover Appreciation Week took place during the week of September 14^th, yielding over 300 participants. Continuing last year’s tradition, the week honored both drivers and movers for their immense contribution each and every day, especially throughout the COVID-19 pandemic.

Chief Operating Officer Greg Hoover stated, “Our movers are the fundamental and most important connection to our customers. This is a time to recognize their sacrifice, contribution and celebrate the best of our team, who do it at the highest levels.”

To celebrate Mover Appreciation Week 2020, New World hosted daily giveaways, awards and events. By the end of the week, more than $15,000 worth of prizes were given out to drivers and movers from across New World’s 16 service centers.

Each day of the week, New World began the day by recognizing the top 10 Class A drivers, Class B/C drivers and movers in one of the following five categories; Overall PIP Score, Most Moves, Claim Score, Most Weight Hauled and Quality Score. The recognition of each category served as an insightful measurement of performance, as well as honored the most eminent movers in New World.

On the third day of Mover Appreciation Week, New World hosted a breakfast at each of their 16 service center locations. All crews and staff were welcomed to grab a plate and enjoy breakfast with their team members.

In addition to the daily awards and random giveaways, the New World Innovation Team created a game in which drivers and movers could participate in daily objectives such as trivia, Q & A, daily spins and more. At the end of the week, each point earned from participating in the objectives was converted into an additional entry into the grand prize drawing of a 58” flat screen TV.

To ensure a memorable and well-deserved Mover Appreciation Week 2020, New World’s sponsors set a third consecutive record for donations. The generosity of over 15 sponsors including, Hays Insurance, Access One, Bridgestone, Rush International, Truck Lube, West Coast Truck Repair and many more, enabled New World to celebrate all drivers and movers throughout the entire week.

On the final day of Mover Appreciation Week 2020, New World wrapped up the week with a randomly drawn grand prize giveaway. This year’s grand prize of one-week paid vacation was randomly awarded to one lucky winner in each of the three mover categories; Class A drivers, Class B/C drivers and movers.

President David Marx said, “Mover Appreciation Week was very successful again this year. We use the week to have some fun and show our appreciation for our front line teams who do an amazing job. The feedback I received from the drivers and movers who I spoke to before, during and after the week, was very rewarding as they all truly felt like part of the New World family.”

New World Van Lines is proud to announce that Edward Marx, Jr., president of New World Van Lines of Texas, has been named as the recipient of the Southwest Movers Association (SMA) 2020 Heritage Award. Established in 1988, this annual award recognizes true leaders in the moving industry and the association.

Ed has been very active in the association, as chairman in 2008 and as an on-going supporter of the SMA Foundation Scholarship Program.

Heritage Award nominations are made by the SMA Heritage Committee and other association members with the final selection made by three previous award recipients.

Under Ed’s direction and leadership, New World Van Lines of Texas was incorporated in 1987, and became a vital southwest operations base, instrumental to the growth and success of New World Van Lines, Inc.  Regarding Ed’s selection for the Heritage Award, New World’s President, David Marx commented: “It is very gratifying that Ed’s lifetime of service to SMA, the moving industry and to our family company are recognized by this honor.”

Ed is part of the third generation of the Marx family to own and lead New World with three of his children each having more than 15 years with New World. Ed and his wife Frances live in Spring, TX.

In September 2020, the SMA will hold its annual conference and formally recognize Ed as the 2020 award recipient.

New World Van Lines was honored with the Independent Mover of the Year Award from the American Moving & Storage Association for continuing exceptional business growth, strong customer service, and award-winning service.

“On behalf of all of our New World colleagues, we are very honored to receive this prestigious recognition for the second time. Our five core values: Safety – Service – People – Innovation – Profits drive every decision we make as a company, and the Indy Award endorses our commitment to them,” said David Marx, President of New World Van Lines.

New World received the award due to its commitment to outstanding performances through innovative business methods and practices, community involvement, customer service practice, and employee relations.

New World prides itself on creating and utilizing innovative software. In recent years those include Red Alert System, a company-wide service where any New World employee can send an urgent message through the management team, and the designated management can immediately follow up with a resolution. OpsQuad is collaborative operational planning software designed to plan and track the grouping and movement of shipments, crew members, and vehicles.

NWVL continues to engage with corporate citizenship activities and charitable work initiatives through “ACT” Actively Caring Together, a mission for New World employees to address four areas of need: Food and Clothing, Health and Wellness, Education and Support for our Armed Forces.

On Wednesday, December 18th New World employees gathered for the annual Holiday Luncheon.  The Chicago office was decorated to celebrate the season, including the warehouse!  Employees enjoyed a catered lunch and holiday laughs as Santa and his elves stopped by for a visit!

In November, New World dropped off moving boxes at two schools in Wilmette, IL to support their Thanksgiving food drive efforts. After 1,040 pounds of food were collected from the schools, Donald and Brian from New World then picked up the boxes of donated food and delivered them to Connections for the Homeless, in Evanston, IL.

Connections for the Homeless is an organization that has been serving the local Evanston community for more than 34 years with a focus on helping to fight homelessness.

On Thursday, October 31st, New World employees dressed up in their best Halloween attire and costumes to show off their Halloween spirit! During the day, each department took turns trick or treating around the building. Employees were able to show off their costumes to their coworkers while collecting sweet treats! Many areas of the building were decked out for this spooky day!

After lunch, employees at the Chicago headquarters office gathered for the Annual New World Halloween party. While employees displayed their Halloween creativity at the costume contest, they enjoyed juice, popcorn, caramel apples, and plenty of candy!

The costume contest consisted of four categories. The winners of the “Scary” costume were Loreal from our Billing team and Dorian from our Operations team. Both were dressed as Freddy Kruger.  The winners of the “Creative” costume were Katie, from Customer Service and Angela from Human Resources. Katie dressed up in a homemade pineapple costume and Angela was dressed as Flo from Progressive. The winners of the “Funny” category were Melissa and Andres from Billing. They dressed up as an old married couple. Lastly, the winners of the “Group” category were Rosa, Laura, and Ibironke from the Accounting Team. Their costume got a lot of laughs when they showed up as Pizza and Beer

Katie from Customer Service in her homemade pineapple costume and Angela from Human Resources as Flo from progressive!

Dorian from Operations and Loreal from Billing

Rosa, Ibironke, and Laura from Accounting

Andres and Melissa won the Funny Costume contest as an old married couple.

New World Van Lines was honored for its outstanding performance at Cartus Corporation’s 2019 Global Network Conference, held October 14-15, 2019 at The Westin Copley Place, Boston in Boston, Massachusetts. The Cartus Global Network is Cartus’ industry-leading worldwide service provider network. Each year, Cartus recognizes the companies and individuals in the Network who have provided extraordinary service to its customers and clients worldwide. The theme of this year’s conference was “Synergy.”

New World Van Lines was named winner of the Cartus Masters Cup Award for move-related services. Presented to the top Global Network member each year, the Cartus Masters Cup recognizes the winner’s commitment to Cartus’ vision, values and, specifically, its mission statement: “We come to work every day to help our customers and clients succeed.”

“You are all an integral part of the Cartus Global Network. The dedication by the members of the Global Network to consistently provide remarkable results and excellent service to our customers sets us all apart as a leader in the global relocation industry.” said Katrina Helmkamp, President and CEO of Cartus. “This year we are very happy to award the highest honor, the Cartus Masters Cup Award, to New World Van Lines. Their attentive commitment to our customers and their forward-thinking approach to service has set them apart. We are grateful for their partnership and proud to have them as a valuable member of the Cartus Global Network.”

“Cartus has always maintained rigorous criteria and performance standards for their Network providers, but also for the recipients of the Masters Cup award,” said David Marx, President, New World Van Lines. “We’re proud to be a part of Cartus’ Global Network, and to have received this honor, which recognizes our mutual commitment to quality, superior service and to finding innovative ways to provide that service in the changing face of relocation.”

On June 12th Eddie Marx, Vice President of Global Business Development, represented New World by attending the Corporate Relocation Council of Chicago’s summer meeting at the Grant Thorton Tower.  Throughout the day, discussions of urgency and capacity were a common theme and how they are familiar issues for the relocation industry. The event featured two educational sessions and a panel moderated by Karrie Deblauw from Medline.  The panel represented several aspects of the corporate global mobility industry including:  Pam Jacknick, NEI Global Relocation;  Jim Rybarczyk, Berger Moving & Relocation; Erin Knauss, AECC; and Matt Tobel, Suite Home Chicago

The first educational session called, “Summer Jam – its Crunch Time” focused on the trials and triumphs that the relocation industry encounters during the busy summer season. This impacts more than just van lines but also relocation companies, corporate housing, as well as tax and financial services for the industry.

The second educational session, “Mobility, Business Culture and Brexit Collide” featured keynote speaker, Stephen Bridges. As a political economist, he discussed the economic implications of events such as Brexit. Further he went on to discuss the global economy as a whole and its effects on the United States.